Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Engage with your Peers at the 2022 Xtend Shared Branching Roundtable!
Share your ideas and join the discussion at our upcoming Shared Branching Roundtable! This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching. The Xtend Shared Branching Network is unique in that it is fully governed by your peers. This latest… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Get to Know the Integrated Technologies Team – Meet Lora O’Connor
Let me introduce myself: my name is Lora O’Connor and I am the Assistant Manager of the Custom Services Development Team. I have been with our organization for almost 32 years and started when CU*Answers was known as WESCO – not too many of us O.G.s left! I have worked on everything from conversions to… Read more »
Learn How You can Participate in the Post-Release Validation Process
Post-Release Validation (PRV) engages credit unions to participate in the validation process for software changes that are released to the network – for both major releases and as-needed projects. PRV keeps communication channels open between CU*Answers and our credit unions, encouraging participation in the verification process – this includes live environments, as we can verify… Read more »
Have You Taken Advantage of the New Scorecard Service Levels?
Asterisk Intelligence’s most popular Scorecards just got even better! Scorecards offer enhanced insights into specific areas of operations, such as your credit card portfolio, call center activity, and loan portfolio – each affordably packaged into easily consumable formats and packed full of operational insights. You’ve asked, and we’ve listened! By popular demand, we have built… Read more »
How can Analytics Booth Strengthen Your Current Lending Initiatives?
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »
Announcing Beta Test Sites for the 22.05 Release!
From the credit unions that applied to be part of the beta test for CU*BASE GOLD 22.05 coming in May, the following 3 credit unions were selected: County-City Credit Union Materion Federal Credit Union FOCUS Credit Union Thank you to everyone who expressed interest in joining this beta test, we hope to hear from you… Read more »
Optics Data Zooms in on Member Engagement, Click-by-Click
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Did You Know? Lenders, Check Out Our Time Saving Tip for the Loan Queue!
Lenders, Check Out Our Time Saving Tip for the Loan Queue (Tool #2)! Do you enter the loan queue (Tool #2) several times each day? Check out this time saving tip! Do you want to always see the previous week’s applications first? Save that date range in your Saved Settings and that relative date will… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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