Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
How Do I Sign Up My Staff to Receive Client News and Alert Emails?
Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text. Client News emails… Read more »
February Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2022 edition of the Owner’s View Monthly Recap! February 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Take Advantage of Analytics Booth – 90 Days FREE for New Users!
We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Free… Read more »
There’s Still Time to Join the 22.05 CU*BASE Release Beta Pool!
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
We’re Preparing to Move from 247 Lender to the FUEL Decision Model
As many of you are already aware, we are in the process of shifting all online credit unions to our new Sync1 interface for pulling credit reports from the bureaus. So far over 100 credit unions are pulling reports daily via this interface, and more are moving to it every week. Now we are excited… Read more »
Learn All About AnswerBook with These 9 Videos!
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
The People Behind the Brands – Meet AuditLink
AuditLink is the audit and compliance division of CU*Answers and has provided expertise and support to credit unions of all sizes for more than a decade. Their mission is to reduce the amount of work and pressure that regulatory compliance can place on credit unions. They do this through a variety of educational offerings and… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Partnership Changes Coming to Managed Technology Services
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community. Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »
Pull Up a Seat for a Learning Café Session
Join us for an upcoming Learning Café session as we discuss Business Credit Cards. Learn how transaction history for multiple credit card sub-accounts under a single business membership can be consolidated into a single credit card statement, making it easier for a business member to monitor and reconcile expenses on all of their individual business… Read more »
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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