Client News provides the information you need to stay current with what’s happening.
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Gain More from Your Data – Join Us for a Week of Deep Dives into Analytics Booth!
We invite you to learn more about how Analytics Booth can help credit unions monetize data using automated tools that help create visually appealing insights and statistical analysis, which can be used to measure against business plans. We will be hosting several courses (detailed below) from Monday, February 14th through Thursday, February 17th. After you’ve… Read more »
Don’t Forget: The Next HA Rollover is This Weekend – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Xtend’s 2022 Call to Nominations Have Been Mailed to Your Credit Union
One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0!
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »
Reminder: Increase to Per Transaction Fees Coming to iPay February 2022
Attention credit unions using iPay bill pay As a reminder, effective February 1st, 2022, iPay will be implementing a 3% increase on their per transaction fees. Following this increase, these fees will become $0.675 per transaction. These price increases will be reflected starting with your March 2022 invoice. If you have any questions, please reach… Read more »
Announcing 2022 Call to Nominations for the CU*Answers Board of Directors!
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
Two for Tuesday with CEO Geoff Johnson – 02/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late January 2022
Take a look back at some important topics from the second half of January 2022: Newly Implemented Enhancements for your Credit Union’s TLC Content Library Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! The People Behind the Brands – Meet AdvantageCIO Get to Know the Integrated Technologies Team – Meet Lorie Morse… Read more »
Mark Your Calendars for the 2022 CU*Answers University Weeks!
CU*Answers will be hosting three more University Weeks during 2022! Whether you’ve attended University Week in the past or are a new attendee, we invite you to join us for a series of our most timely and relevant courses where we will discuss topics relating to our core software, CU*BASE, alongside many of the other… Read more »
Video of the Week: Creating a Loan Request for a Non-Member
Creating a Loan Request for a Non-Member Need a quick way to show your staff how they can use CU*BASE to create a loan request for a non-member? Refer them to this video, which has been viewed 923 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
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