Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Arriving January 2025: Price Increase for RouteOne Integration Credit Applications
Attention credit unions that partner with RouteOne: Effective Wednesday, January 1st, 2025, credit unions that utilize RouteOne integrations will see a price increase for Credit Applications. The monthly cost will increase from $3.93 per application to $4.03 per application. This price increase will apply to all clients that partner with RouteOne, including current users. If you… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Take Advantage of a FREE Consultation on Compliance Configurations
AuditLink is offering a FREE consultation where we will evaluate your credit union’s configurations in accordance with a myriad of regulations. This consultation is similar to the engagements that AuditLink offers credit unions during the conversion period, but with a focus on what has changed in the compliance areas since your initial conversion, as well… Read more »
Transforming Your Member Interactions: Glia’s Digital-First Solution for Credit Unions
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
Reminder – Update to CU*Talk Arriving October 23: Set Up Text-to-Speech Greetings NOW!
Attention credit unions using CU*Talk: In late July of this year, CU*Answers made a change to our internal phone system, as we moved over to the Zoom phone platform. Why replace CU*Talk? Because we consistently see over 700,000 minutes every month across our network – a clear sign that many members still rely on this method… Read more »
Join Lender*VP to Learn All About the FUEL Decision Model!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
CU*BASE 24.10 Release Updates
As a reminder, the CU*BASE GOLD 24.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 6th. We will be posting any/all issues related to the 24.10 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
Transforming Your Member Interactions: Glia’s Digital-First Solution for Credit Unions
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
The 24.10 Imaging Solutions Release is Coming October 6th
The Imaging Solutions 24.10 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Sunday, October 6th, 2024. Highlights of the 24.10 Imaging Solutions Release include: CU*Forms – Sign up today! Additional form fields. Default name and email for signing roles. Native Receipts – sign up today! Support for touch screen signing…. Read more »
Upgrade to Mobile 7.0 to Start Using MFA Functionality Today
Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Get the Most Out of CU*Forms
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More
Contact Us!
