Client News provides the information you need to stay current with what’s happening.
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Join Network Services for our October Boot Camp!
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
Upgrade to Mobile 7.0 to Take Advantage of New MFA Functionality!
By acquiring the Mobile 7.0 Update, you will be seamlessly enrolled in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. If your credit union wishes to enable MFA (arriving with CU*BASE 24.10) you will need to upgrade to Mobile 7.0. Additional options for the Home Tab can improve member… Read more »
Join Us for a Conversation on Online Member Experience!
Come join us for a Conversation on Online Member Experience, where we will be discussing a MOP (Membership Opening Process) pre-membership idea. This is something that is currently being studied by CU*Answers and how it can work with the membership opening process. During this upcoming event, credit unions will discuss what they are seeing members… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Don’t Forget to Register for CEO Strategies 2024!
There’s still time to register for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the… Read more »
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making loan payments from outside financial institutions while utilizing any credit/debit card. Interested in learning more about… Read more »
MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!
Need a way to quickly verify your member during support calls? MemberPass is a third-party authentication integration in CU*BASE that allows you to do just that! With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union full… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
September Owner’s View Monthly Recap
Check out recent programming changes in the September 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Get an Inside Look at the CU*Answers Software Development Factory
Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More
Learn About the New Credit Card Loan Application
In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More
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