Client News provides the information you need to stay current with what’s happening.
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Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join our upcoming Conversation On Instant Payments to see what your peers are doing, and help us as we explore how the CUSO can build the tools you need to take advantage of… Read more »
Mobile App Updates for the CU*BASE 24.10 Release
As part of the upcoming CU*BASE 24.10 Release, which introduces Multi-Factor Authentication (MFA), we’ve submitted mobile app updates for both iOS and Android platforms. Typically, we see these updates process within 24 to 48 hours, and you may receive notifications regarding their progress. If your credit union chooses to activate MFA, you must be using… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Transforming Your Member Interactions: Glia’s Digital-First Solution for Credit Unions
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/01/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late September 2024
Take a look back at some important topics from the second half of September 2024: Need to Clean Up Your AnswerBook Contacts? Vehicle Valuation Price Increase Arriving in October MemberPass Now Available – A Quick and Convenient Way to Verify Your Members! Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Join… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Don’t Forget: CU*BASE Release 24.10 is Arriving Soon!
CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the… Read more »
Transform Your Online Banking with Layout 2!
Ready to take your online banking to the next level? Introducing It’s Me 247 Desktop: Layout 2 – an exciting upgrade packed with features to enrich your members’ experience. Why settle for the ordinary when you can offer extraordinary? Layout 2 brings your members the best of online banking with cutting-edge widgets designed to enhance functionality and… Read more »
10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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