Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available
![[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »
Join Lender*VP to Learn About the AFG Balloon Loan Integration!
Lender*VP invites you to learn about the Auto Financial Group (AFG) balloon loan integration within CU*BASE! Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator for a discussion on this integration. AFG will join us to present how their balloon loan product can provide value to your credit union… Read more »
Join CU*Answers and Glia to Learn About Our Latest Integration!
We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »
Learn All About Mobile 7.0 During Our August Webinars
If your credit union has not yet taken advantage of Mobile 7.0, we invite you to join one of our upcoming webinars! We’ll provide a rounded look at Mobile 7.0, including: How your credit union can order Mobile 7.0 via our online store An overview of new features available in Mobile 7.0 Customization options in… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Have You Heard About CU Info?
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
Join Us for a Conversation on Online Member Experience!
The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th. Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up… Read more »
Upgrade to CU*Answers Phone System Arriving 7/29/24
Beginning Monday, July 29th, CU*Answers will be upgrading our internal phone systems to the Zoom Phone System. This upgrade is scheduled to begin at 11:30 AM ET. Zoom has informed us that all calls which are currently connected at 11:30 AM ET on that day will remain connected. Meanwhile, any new inbound calls placed after 11:30… Read more »
CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions
ATTENTION CEOS OF CU*ANSWERS OWNER CREDIT UNIONS The lifeblood of any cooperative is the active owner. Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also as owners with a passion for ensuring the cooperative is the type of organization they want to own. As such, the… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Contact Us!
