Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 09/17/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Early September 2024
Take a look back at some important topics from the first half of September 2024: Learn All About AnswerBook with These 9 Videos! Vehicle Valuation Price Increase Arriving in October Create and Maintain Your Own MOP Sites with MOP Manager Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Give Your Business… Read more »
CU*Forms and Native Receipts – Network Changes Arriving 9/24
On Tuesday, September 24th, CU*Answers will be performing required firewall changes for CU*Forms and Native Receipts. While we anticipate that most credit unions will be unaffected, we want to make sure that all clients are aware and prepared for this change. If your credit union currently has access to CU*Spy Reports, you will have the… Read more »
Mobile 7.0 is Now Available! This Update is Required for MFA Functionality
Mobile 7 brings several new Home Tab Widgets designed to enhance member communication and experience! Additionally, if your credit union plans to enable MFA (multi-factor authentication) arriving with CU*BASE 24.10, please note that upgrading to Mobile 7.0 is required. Click Here to See What’s New! Ready to order Mobile 7 for your credit union? Click the… Read more »
HA Rollover Event this Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 3:00 AM ET on Sunday, September 15th. Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »
There’s Still Time to Register for CEO Strategies 2024!
Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, September 19th 2:30 PM – 3:00 PM ET This Month’s Focus The People Behind the Brands Join Julie Gessner, VP of Inside Sales and Marketplace Development for an upcoming Education Express session. Julie will lead a discussion on the people behind the brands at CU*Answers. This webinar will provide a look into the various… Read more »
Important Update for CTE Clients – Beta Testing for CTE Access During HA Rollovers
Attention credit unions that currently use CU*BASE Custom Training Edition (CTE) – during the upcoming HA Rollover, scheduled for Sunday September 15th, CTE access will be unavailable. However, we are launching the beta test of a new process that will allow your credit union to access CTE during future HA Rollover periods. We will keep all… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Join Lender*VP for a Conversation on 1Click Loans!
Join Lender*VP for our upcoming Conversation On 1Click Loans! Join your network peers for a discussion on what’s new, what’s coming, how your organization is using 1Click Loans, and delinquency. Have feedback or ideas that you’d like to share? We encourage you to present these during this upcoming session! Register today and join us for this collaborative… Read more »
Get the Most Out of CU*Forms
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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