Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Mark Your Calendar for the Next Online Banking Rollover
On Wednesday, February 14th, from 5:00 AM to 6:00 AM ET (2:00 AM to 3:00 AM PT), we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. During this one-hour period, online and mobile banking will run live on servers at our… Read more »
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Don’t Forget to Register for Asterisk Intelligence Week
Join the Asterisk Intelligence team for several educational events in March! Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training. Then, on Thursday, March 7th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Now Available: The 2024 Xtend Business Continuity Plan
The 2024 Xtend Business Continuity Plan is now available for review. This document is designed to equip and prepare Xtend and its partners for unplanned disruptions to business functions and processes. The Xtend Business Continuity Plan acts as a roadmap for continuing operations under adverse conditions, and is the primary tool used for preparedness training,… Read more »
Now Available: New Enhancement for Paywatch Fraud Monitoring
Attention Paymentus Bill Pay/P2P Credit Unions A new enhancement to Paywatch Fraud Monitoring is now available! With this enhancement, the SettleMINT EFT team has the ability to add email addresses to receive communications indicating that there are Paywatch Alerts which need to be decisioned. If your credit union would like to have one or more… Read more »
Change to Paymentus P2P Recipients Arriving 2/27/24
Attention Paymentus Bill Pay/P2P Credit Unions On Tuesday, February 27th, Paymentus will be implementing a change that will affect P2P recipients. This change will require inputting a first and last name when setting up a new P2P recipient in It’s Me 247 online banking. If a first name and a last name are not input,… Read more »
Here comes the next Collections Roundtable!
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the first session of the 2024 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
Due by March 1st: Additional Updates for Custom Domains
ACTION REQUIRED Deadline: March 1, 2024 Recently, Google added an additional requirement for mass senders, requiring DMARC records for all domains. This means that credit unions using custom domains must also add this new DNS entry. If your credit union received the associated email, you are required to make these changes to your custom domain. … Read more »
Put Your Lending Portfolio on Autopilot
Do you want to do business with your members and put loans on your books while at the same time providing them the ultimate convenience of internet solutions?
1Click Autopilot are recurring programs to boost your lending portfolio. Learn More
Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! To learn more, click the button below. Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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