Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Rescheduled: Join Us for a Conversation on Online Member Experience!
The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th. Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Join Us for CEO Strategies 2024!
Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »
Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions
Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Custom Campaigns: Bring Your Vision To Life!
Most of you are familiar with the CU*Answers Marketing Store, where you can find our cooperative campaigns, quarterly contests, and browse our free marketing materials. But did you know we also have a custom campaign service? If you have ideas for marketing materials you can’t find elsewhere, our custom campaigns are the perfect solution! Stop… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/30/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Update to Xtend Shared Branching Guidelines Effective 7/29/24
Attention Xtend Clients, Xtend’s Board of Directors approved an update to the 2024 shared branching guidelines adding information about POA withdrawals. This update can be found on page 9 under the “withdrawals” section, and reads: As a general rule, Power-of-Attorneys (POAs) are not permitted to perform withdrawals on accounts through Xtend Shared Branching. This is… Read more »
[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available
![[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »
Join Lender*VP to Learn About the AFG Balloon Loan Integration!
Lender*VP invites you to learn about the Auto Financial Group (AFG) balloon loan integration within CU*BASE! Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator for a discussion on this integration. AFG will join us to present how their balloon loan product can provide value to your credit union… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More
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