Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
IBM i Access Upgrades – Complete Yours by 9/1/2024
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Conversations on Cybersecurity: Preparing for Your Cybersecurity Audit
Cybersecurity has been top of mind for all of us as we focus on keeping our institutions and members safe and secure against an always evolving threat landscape. Join us for a conversation on the top 10 cyber risks for financial institutions that you should be focusing on now. Jim Lawrence and Matt Sawtell will be… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, July 25th 2:30 PM – 3:00 PM ET This Month’s Focus PASS User Roles for Paymentus Bill Pay/P2P Clients Join Linda Stearns, Cards and Payments Account Executive, for an upcoming Education Express session. Linda will lead a discussion on PASS user roles for Paymentus Bill Pay/P2P clients, and will cover the following topics: Options… Read more »
Pull Up a Seat for a Learning Café Session
This month’s Learning Café session will be hosted by Kasey Olchowski, Manager of Client Services and Education. Join Kasey for a discussion on email best practices and procedures, as well as how to handle wrong email addresses. Topics covered will include: The types of email addresses that are tracked by CU*BASE CU*BASE configuration options for… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/09/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Learn All About Mobile 7.0 During Our July Webinars
If your credit union has not yet taken advantage of Mobile 7.0, we invite you to join one of our upcoming webinars! We’ll provide a rounded look at Mobile 7.0, including: How your credit union can order Mobile 7.0 via our online store An overview of new features available in Mobile 7.0 Customization options in… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More
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