Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 06/18/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Don’t Forget to Vote in the 2024 Xtend Elections!
ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Don’t Forget to Cast Your Vote! If you have not yet had a chance to vote in Xtend’s 2024 elections, please visit https://xtendcuso.simplyvoting.com to complete the voting process. (If necessary, you can change your vote… Read more »
CBX Updates: Custom Forms Projects
If you’ve been following along on our journey towards CBX, the new web browser presentation that will be replacing CU*BASE GOLD, you know that this was a huge, multi-year foundational project for the future of our CUSO. (Read all about it in the Kitchen.) We’re excited to be making such great progress! But we always knew… Read more »
Arriving 6/18: Suffix Logic for 1Click Loans
Tomorrow, June 18th, we will be deploying a project that will add logic to the next suffix generation for 1Click Offers. Prior to this update, when a member paid off a 1Click Loan and opened another 1Click Loan, the next suffix generation would assign the lowest suffix available at the loan category. At times, this… Read more »
Video of the Week: Editing a Loan Request
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
In Case You Missed It – Early June 2024
Take a look back at some important topics from the first half of June 2024: Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24 Mobile App 7.1 Update is Coming Soon – 6/10/24 Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Learn All About AnswerBook with These 9 Videos!… Read more »
Arriving 6/18: Enhancement to Interest Accrual Calculator to Display Historical Interest Rates
On Tuesday, June 18th, we will be deploying an enhancement to the Interest Accrual Calculator via Member Inquiry. This enhancement will support the display of historical interest rates, allowing users to search what the interest rate was during a specified period of time. This enhancement will offer your credit union greater insight into research relating… Read more »
Arriving 6/18: Open Lending Integration for Back-End and Front-End Financing
On Tuesday, June 18th, we will be deploying a project which will allow for the Open Lending Integration to support back-end financing fees and front-end financing fees. Please contact the Lender*VP team for assistance with setting up your fees. Phase two of this project will allow for fees to be included in the Modified APR… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Learn All About Mortgage Servicing
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. To register, click the button below! Register Today
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
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