Client News provides the information you need to stay current with what’s happening.
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Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on February 20th. Use the link below to register! Tuesday, March 5th 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »
Changes to OUTQs and Print Processes Arriving in March
Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx. The following OUTQs will no longer be listed in… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
It’s Me 247 Layout 2 Presents New Widget and Branding Options!
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Take a Look at the CU*Answers University Courses for March!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Monday, March 4 9:30 AM – 10:30 AM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »
Let Us Know Who is New to Your Staff – Submit a Fresh Profile Today!
Does your credit union have a new Statement Coordinator? A statement coordinator is responsible for updating the monthly/quarterly statement messages and insert instructions through CU*BASE. This person also assumes responsibility for coordinating statement audits between CU*Answers and your statement vendor. Be sure to check out who is named as your Statement Coordinator in CU*BASE Tool… Read more »
Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0
Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information. BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app. All of these can branded and managed by your credit union via… Read more »
A Note from SettleMINT: Postage Fee Increase for Paymentus
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus has notified us that they will be increasing the postage fee by $0.0053, effective March 1st, 2024. This postage increase is based on recent increases by the USPS. This updated transaction rate will be reflected starting with your April 2024 invoice. If you have any questions, please reach… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
AnswerBook Digest is now Documentation Digest! Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series has now been expanded to include additional resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! This edition of Documentation… Read more »
Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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