Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Announcing 2024 Call to Nominations for the CU*Answers Board of Directors!
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
In Case You Missed It – Late January 2024
Take a look back at some important topics from the second half of January 2024: Activate LoanPay Xpress Now in Online Banking/Mobile App! Register for Asterisk Intelligence Week at CU*Answers Tax Statements in Online Banking – Providing Convenience for Your Members! Important Details for Issue Currently Affecting Escrow Analysis Forms Create and Maintain Your Own… Read more »
Need Assistance from Network Services? Submit a Request via ConnectWise!
If your credit union requires assistance from CU*Answers Network Services, please note that Network Services categories are no longer accessible through AnswerBook. Instead, your credit union should reach out via ConnectWise with any requests directed to the Network Services team. Examples of common requests that can be submitted via ConnectWise include: Equipment troubleshooting/failure (workstations, printers,… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, February 14th 4:30 PM – 5:00 PM ET This Month’s Focus Review Year-End Tasks for February 2024 February is just around the corner! During our upcoming Education Express session, Brendan Lindsey and Kasey Olchowski will detail Year-End topics including: How to find a member’s December 2023 Statement if Sub-1099s were requested. Enhancement products available… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/30/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
[The Pulse] 2024 Business Continuity Plan Now Available
![[The Pulse] 2024 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2024 CU*Answers Business… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Video of the Week: Posting a Payroll
Posting a Payroll Need a quick way to show your staff how they can use CU*BASE to post a payroll? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in March! Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training. Then, on Thursday, March 7th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Elevate Online Banking with Layout 2
Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now
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