Client News provides the information you need to stay current with what’s happening.
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The 2024 Quarterly Contests are Available NOW!
We have been hard at work making updates to the Quarterly Contests for 2024, and we are finally ready to share them with you! Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by going to the CU*Answers Marketing Store. QUARTER 1 –… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
IBM i Access Client Solution Deployment Suspended – New Deployment Plan Coming Soon
Recently, CU*Answers delivered several announcements on required IBM i Access Upgrades for 2024. Since the start of this communication series, CU*Answers has been working with our credit unions to upgrade IBM i Access Client software on your PCs. Unfortunately, on December 8, 2023, IBM disclosed three vulnerabilities (CVE-2023-45184, CVE-2023-45182, CVE-2023-45185) affecting this software. As a… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Does Your Credit Union Use TransUnion for Credit Pulls? Your Action is Required!
Attention credit unions who pull credit scores via TransUnion: At the end of this year, TransUnion will be sunsetting their FICO 98 scoring model. If your credit union is still currently utilizing this model, please work with your direct bureau reps as well as the Lender*VP Team to coordinate appropriate changes on the system. Transunion’s… Read more »
The 2024 Cooperative Campaigns are Here!
We have been hard at work making updates to the Cooperative Campaigns for 2024, and we are finally ready to share them with you! You can find them online now by going to the CU*Answers Marketing Store. Same as previous years, we are offering $500 off the total cost if the Cooperative Campaign Bundle is… Read more »
Video of the Week: Processing a Loan Request for a Non-Member
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they use CU*BASE to process a loan request for a non-member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices
The 2024 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website. We encourage our clients to review it in planning for the upcoming business year…. Read more »
Is Your Credit Union on Track for Year 7 of MACO?
As we move into our seventh calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2024 calendar year True-up at the end of the 2024 calendar year For MACO billing, CU*Answers will be doing… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/12/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
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