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CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Join Us to Learn All About Group Variable Rate Changes and Contract Variable Rate Changes!
![Join Us to Learn All About Group Variable Rate Changes and Contract Variable Rate Changes!](https://www.cuanswers.com/wp-content/uploads/Variable-Rate-Changes-Webinars-email-banner-1.23-100x100.png)
Does your credit union offer group variable rate loans or contract variable rate loans? On February 9th, Lender*VP will be hosting webinars on both of these topics. For credit unions that offer Group Variable Rate Loans, we will be hosting a training session where we will discuss what to expect when rates change and how… Read more »
A Note from CU*Answers: Updates to 5300 Call Report Ratios
![A Note from CU*Answers: Updates to 5300 Call Report Ratios](https://www.cuanswers.com/wp-content/uploads/Updates-to-5300-Call-Report-Ratios-email-banner-100x100.png)
An important note for your credit union: several ratios on Tool #1021: 5300 Call Report Ratios have been updated, based on changes which were made by the NCUA in March of 2022. The ratios listed below have been updated with the correct calculations: Net Worth/Total Assets Delinquent Loans/Net Worth SIRRT (Supervisory Interest Rate Risk Threshold)… Read more »
Join Lender*VP for a Conversation on 1Click Loans!
![Join Lender*VP for a Conversation on 1Click Loans!](https://www.cuanswers.com/wp-content/uploads/conversations_on_lending-100x100.png)
Lender*VP is excited to announce our first Conversations On Lending event! Join us for a deep dive into 1Click Loans! See what other credit unions are doing, learn what’s working and what isn’t, and check out ideas that are currently in the pipeline. You’ll even have opportunities to ask questions of other credit unions who… Read more »
Discount Alert! Don’t Let 2023 Marketing Get Away from You!
![Discount Alert! Don’t Let 2023 Marketing Get Away from You!](https://www.cuanswers.com/wp-content/uploads/Xtend-Discount-Bundle-banner-1.23-website-version-100x100.png)
When you purchase RevGen, Xtend’s bundle of campaigns, receive a complimentary one-on-one planning session! We’ll meet to learn your marketing goals for the year and set up a plan and tentative schedule to keep you on track to successfully execute campaigns when it matters most! Our most popular bundle includes 4 campaigns, but we offer… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
![Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!](https://www.cuanswers.com/wp-content/uploads/New-Topics-for-AnswerBook-Digest-email-banner-100x100.png)
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: How does a member access their negative balance limit (Courtesy Pay/ANR) when I am assisting them in teller processing? Check out this NEW topic! (AB… Read more »
Join Earnings Edge for a Conversation on Xpress Teller – Featuring Special Guests from Frankenmuth Credit Union!
![Join Earnings Edge for a Conversation on Xpress Teller – Featuring Special Guests from Frankenmuth Credit Union!](https://www.cuanswers.com/wp-content/uploads/conversations_on_teller_services2-1-100x100.png)
Earnings Edge invites you to join us for a Conversation on Xpress Teller! We have invited Frankenmuth Credit Union as a special guest presenter for our upcoming session on February 15th. During this event, Frankenmuth CU will share their experiences using Xpress Teller and will then open the floor to questions and comments relating to… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Update to Transaction History in Online Banking as of 1/17/23
![Update to Transaction History in Online Banking as of 1/17/23](https://www.cuanswers.com/wp-content/uploads/Update-to-Transaction-History-in-Online-Banking-email-banner-1.17.23-100x100.png)
As of this morning, January 17th, we have implemented an enhancement to the display of transaction history in It’s Me 247 online banking. Transaction history in online banking will now display the last 4 digits of a card number and the Merchant Category Code (MCC) Group. This enhancement applies to ATM/debit card activity as well… Read more »
Two for Tuesday with CEO Geoff Johnson – 1/17/2023
![Two for Tuesday with CEO Geoff Johnson – 1/17/2023](https://www.cuanswers.com/wp-content/uploads/twofortuesday_logo_square-100x100.png)
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Creating a Collection Card
![Video of the Week: Creating a Collection Card](https://www.cuanswers.com/wp-content/uploads/Video-of-the-Week-New-Email-Banner-2020-100x100.png)
Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video, which has been viewed 1,146 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!