Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Two for Tuesday with CEO Geoff Johnson – 12/13/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Now Available: Xtend’s 2021-2022 Financial Audit Report
An audit report on Xtend’s financials for the 2021 fiscal year and 2022 fiscal year was recently performed by Crowe LLP. In this report, you will find statements on Xtend’s balance sheets, income, stockholder equity and cash flows for the aforementioned fiscal years. A copy of the financial audit report is available here for your… Read more »
Changes to Escrow Analysis Statements Arriving 12/13/22
As part of our ongoing efforts to enhance the annual escrow documents our members receive, we will be implementing changes to the Escrow Analysis Statements. On Tuesday, December 13th, Escrow Analysis Statements will receive updates including adding totals columns, displaying monthly projected figures, enhancing the shortage coupon as well as miscellaneous updates to the layout. … Read more »
Video of the Week: Printing a Report Created Using Report Builder
Printing a Report Created Using Report Builder Need a quick way to show your staff how they can save and print a report created using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 1,111 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
Special Event: Join us for Conversations on ANR/NSF Fees
Let’s Talk About ANR/NSF Fees Email inboxes and news feeds are buzzing these days about the shift in attitudes about NSF fees, overdraft protection programs, and overdraft services such as Courtesy Pay, especially for debit card activity. As states begin issuing scary-sounding mandates and industry thinkers present their opinions, credit unions are scratching their heads… Read more »
Want to Reward Members with Dividends in the New Year? Earnings Edge has Solutions for You!
Thinking of rewarding members with a bonus dividend or Loan interest Rebate? With the new year approaching, this can be a great time to show appreciation to your membership. If you are looking to start up a new bonus/rebate program, are interested in enhancements to an existing program or are even just curious to learn… Read more »
MACO Year 6 is Quickly Approaching! Has Your Credit Union Signed Up Yet?
As we move into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2023 calendar year True-up at the end of the 2023 calendar year For previous year statistics, please reach out… Read more »
Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher
As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »
Don’t Forget to Sign up for the 2023 Cooperative Campaigns
Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2023 year or you can sign up monthly and pick and choose which months you would like to participate in. Campaigns Include: Facebook Timeline Banner Instagram Timeline Banner Mobile App 5.0 & 6.0… Read more »
Reminder – Xtend Update: We moved! Check out our new location!
Xtend is excited to announce we have moved! Our new address is 2900 Charlevoix Dr SE, Suite 200, Grand Rapids, MI 49546. Please update all your records to our new address. If you have any questions or concerns, please contact us at info@xtendcu.com.