Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Conversations On Education – Encouraging a Teamwork Mentality with Your Staff
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Registration is Now Open for the 24.05 CU*BASE Strategic Release Management Sessions!
The 24.05 Release of CU*BASE is here, and we’ve scheduled several sessions for May and June to discuss enhancements and new features implemented with this latest release! We’ll help ensure that your credit union executives and managers are empowered to use the latest CU*BASE tools to create value for your members. We have 2 sessions… Read more »
Join Lender*VP for a Demo of CLR Path Decision Advisor!
Lender*VP welcomes you to join our upcoming webinar for a demo and discussion on CLR Path! CLR Path is a decision advisor tool that uses your unique relationship with members to help you make underwriting decisions. This is a FREE tool that is available for our credit unions to use! As a future enhancement, we… Read more »
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of SettleMINT EFT, for this month’s Learning Café session! Is your credit union interested in moving to a new card vendor? Or are there card-related projects you’d like to request? Nicole will discuss the steps and timelines involved for these processes. Click the button below to register for this event! Wednesday,… Read more »
[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available
![[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
Item Processing Services 2024 Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »
Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today
Attention Credit Unions using FIS TBS Platform for Full-Service Credit Card Processing We have been informed that FIS is moving all of their full-service (Off Trial Balance) credit cards from the TBS platform to the Payments One platform, and that they have given the majority of our mutual credit unions a conversion date of July… Read more »
CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking
Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments. With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a webinar where we will explore the… Read more »
Join Us for the 2024 Conversations on Pricing Event!
Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why. The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2024 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 27th 8:30 AM ET… Read more »