Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
In Case You Missed It – Early November 2022
Take a look back at some important topics from the first half of November 2022: 2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available Register for Asterisk Intelligence Week at CU*Answers October Owner’s View Monthly Recap Sign up for the 2023 Cooperative Campaigns MOP (Membership Opening Process) 2.0 is Available for Credit… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/15/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Video of the Week: Selecting Columns When Using Report Builder
Selecting Columns When Using Report Builder Need a quick way to show your staff how to specify the columns they would like to have displayed when using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 995 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Sign Up for Native Receipts, Now Available in Active Beta!
Imaging Solutions is excited to debut Native Receipts, now available in Active Beta! Available first with Xpress Teller, the Native Receipts application allows tellers to view, sign, print and archive receipts, replacing the functionality currently performed by ProDOC. Signing up for the Active Beta for Native Receipts is completely FREE! To participate, your credit union… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in December! Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training. Then, on Thursday, December 8th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Is Your Credit Union on Track for Year 6 of MACO?
As we move into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2023 calendar year True-up at the end of the 2023 calendar year For previous year statistics, please reach out… Read more »
Meet the Newest Member of Our Family – Servicer Edition!
Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register below for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve! November 16th 3:00 PM… Read more »
2022 Year-End Bulletin: Don’t Delay – Tax Form Handling Instructions Due Next Week!
Don’t Miss the Deadline! Tax Form Handling Instructions are Due November 14th Make sure to complete your Tax Form Handling Instructions (Tool #916) before November 14! And don’t forget to keep on track with your Month End Processing Tasks. Self-Processing Credit Unions: confirm tax form archival instructions by completing the Tax Forms Archival Instructions… Read more »
Announcing the Innovation Center’s New Quarterly Newsletter!
The Innovation Center is excited to debut a new quarterly newsletter which will detail hot topics and upcoming events at the Las Vegas office! Check out our first edition for a list of events that will be hosted at the Innovation center this fall and winter, as well as an introduction to the team members… Read more »