Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2022, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $50 per month to $52.50 per month, while valuation costs will increase from $0.20 per valuation to $0.21 per valuation. These price increases will apply to all clients using the service, including current… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Get Ready for the Holidays with Fun, Eye-Catching Banners!
Looking to add some holiday cheer to your mobile app and website? For the low price of $625 you will receive TEN predesigned holiday banners featuring: Thank you for being a member – Fall Happy Halloween Happy Thanksgiving Merry Christmas & Happy New year Happy Holidays Not sure what you want? Email the CU*Answers marketing… Read more »
Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?
As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements. Best of all, these can be accessed for FREE! You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »
Two for Tuesday with CEO Geoff Johnson – 09/27/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q322 Call Report any time after October 1, but be… Read more »
Video of the Week: Viewing Transaction History via Inquiry
Viewing Transaction History via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view a member’s transaction history? Refer them to this video, which has been viewed 6,649 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Beginning 10/1/2022: Professional Service Fees for CU Publisher Product Updates
Beginning October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products. Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary for… Read more »
Join Us for CEO Strategies Week 2022!
Mark your calendars for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look at our… Read more »