Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
New Control Options for Online Banking – Reviewing Automatic IP Blocks
We consistently review It’s Me 247 online banking activity to ensure smooth operations and avoid service interruptions. Starting Monday, September 19th, we will be implementing new control options aimed at mitigating the risk of brute force attacks. These control options were designed to prevent performance issues from the system being flooded with requests from a… Read more »
Two for Tuesday with CEO Geoff Johnson – 09/13/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: CU*BASE GOLD Favorites – Part 5: Making Favorites the Default
CU*BASE GOLD Favorites – Part 5: Making Favorites the Default Need a quick way to show your staff how they can set their favorites as the default toolset when logging into CU*BASE GOLD? Refer them to this video, which has been viewed 994 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »
A Note from the Mobile Technologies Group: Online Banking Test Applications Originating from Apple
Attention CU*Answers Mobile App clients: we have been informed that some credit unions within the network have recently received online banking applications that appear to be originating from their own credit union accounts. We wanted to let you know that these applications were most likely from Apple, as they may submit test loan applications as… Read more »
We’re Welcoming New Credit Unions to the Xtend Shared Branching Family!
Effective September 12th, 2022, we’d like to welcome Limestone Federal Credit Union Great Lakes First Federal Credit Union and Nugget, a division of Bluestone Federal Credit Union (an online credit union with no branch locations) to the Xtend Shared Branching Family! Check Out Their Contact Information
Join Us for CEO Strategies Week 2022!
Mark your calendars for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look at our… Read more »
Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization
Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »
Mobile App 6.0 Banner Starter Pack
New to the Mobile App 6.0? Need some new banners for your new Mobile App? The CU*Answers marketing team has created 5 banners to start your app off right! For the low price of $325 you will receive 5 predesigned banners featuring: Welcome to our mobile app Account Access Card Control Banking from anywhere Thank… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Did You Know? Spruce Up Your Accounts Payable Checks!
Spruce Up Your Accounts Payable Checks! (with Invoice Number and Customer Number on the Memo Line) When you issue checks from the Accounts Payable system, does your credit union print your credit union name in the Memo line? Did you know you can select to print the first invoice number paid instead? Keep in mind… Read more »