Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Announcing the Winners of the AdvantageCIO 2022 Leadership Conference Giveaways!
AdvantageCIO is pleased to announce the winners of the giveaways we held at this year’s Leadership Conference! A FREE Ransomware Assessment (a $4,800 value) has been awarded to Vicki Running from Unison Credit Union! A FREE Cybersecurity Assessment (a $9,600 value) has been awarded to Carolyn Mikesell from Public Service Credit Union! To our… Read more »
2022 Leadership Conference Materials are Available!
Thank you to all who attended the 2022 Leadership Conference and joined Our Next Adventure! Conference materials are now available on the CU*Answers website, from the many teams who were present in downtown Grand Rapids. If you attended and would like to review topics discussed at this year’s event, or if you missed the event… Read more »
Announcing the Winners of the Mobile Technology Group’s 2022 Leadership Conference Giveaways!
The Mobile Technologies Group is pleased to announce the winners of our giveaways held at this year’s Leadership Conference! 5 attendees received FREE Pay Anyone 1.0 Deployments (each a $1,500 value!) The 5 winners include: Vicki Running, Unison Credit Union Bryce Carden, Members Source Credit Union Kim Kniola, First Trust Credit Union Brian Sprang, Quest… Read more »
Congratulations to the Winners of Our 2022 Leadership Conference Passport Giveaway!
As part of Our Next Adventure, CU*Answers hosted a “Passport” giveaway for two iPad Airs at this year’s Leadership Conference. We are happy to announce the two winners of the iPads: Beth Carpenter from Educational Community Alliance Credit Union Steve Cobb from BlueOx Credit Union Congratulations to our winners and thank you to all who… Read more »
Two for Tuesday with CEO Geoff Johnson – 06/21/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Video of the Week: Viewing Members in a Specific Area
Viewing Members in a Specific Area Need a quick way to show your staff how they can use CU*BASE to view a list of members who reside within a specific location? Refer them to this video, which has been viewed 572 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Get a Behind-the-Scenes Look at the HA Rollover Process!
Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise? Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform! During this session, the Business Continuity Team will… Read more »
The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »