Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
SSAE-18 SOC 1 Report Now Available
![SSAE-18 SOC 1 Report Now Available](https://www.cuanswers.com/wp-content/uploads/SSAE-18-SOC-1-email-banner.PNG-100x100.jpg)
CU*Answers has completed its SSAE-18 SOC 1 audit for Fiscal Year 2021. You can request the report from our Auditing Team when you need it by filling out the SSAE Report Request Form online at cuanswers.com by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and… Read more »
In Case You Missed It – Early June 2022
![In Case You Missed It – Early June 2022](https://www.cuanswers.com/wp-content/uploads/In-Case-You-Missed-It-banner-100x100.png)
Take a look back at some important topics from the first half of June 2022: Do You Have a New Teller or Member Service Representative? Mobile 6 is Now Available! Learn All About AnswerBook with These 9 Videos! A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability Optics Data Zooms in on… Read more »
May Owner’s View Monthly Recap
![May Owner’s View Monthly Recap](https://www.cuanswers.com/wp-content/uploads/MonthlyMonitor-4-100x100.png)
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2022 edition of the Owner’s View Monthly Recap! May 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Register for Asterisk Intelligence Week at CU*Answers
![Register for Asterisk Intelligence Week at CU*Answers](https://www.cuanswers.com/wp-content/uploads/Asterisk-Intelligence-Week-July-2022-100x100.jpg)
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Good Faith Estimate and Settlement Statement Mortgage Forms to be Sunset in October
![Good Faith Estimate and Settlement Statement Mortgage Forms to be Sunset in October](https://www.cuanswers.com/wp-content/uploads/Sunsetting-This-Feature-email-banner-new-2020-v2-100x100.png)
Good Faith Estimate and Settlement Statement Mortgage Forms will be sunsetting with the 22.10 Release in October. Prior to October 3, 2015, The Good Faith Estimate (GFE) and HUD-1 Settlement Statement forms were the standard mortgage forms used by CU*Answers. These forms have since been replaced with the Loan Estimate and Closing Disclosure (TILA/RESPA Integrated… Read more »
Two for Tuesday with CEO Geoff Johnson – 06/14/2022
![Two for Tuesday with CEO Geoff Johnson – 06/14/2022](https://www.cuanswers.com/wp-content/uploads/twofortuesday_logo_square-100x100.png)
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Learn All About Participation Lending in CU*BASE!
![Learn All About Participation Lending in CU*BASE!](https://www.cuanswers.com/wp-content/uploads/Learn-All-About-Participation-Lending-email-banner-100x100.jpg)
Check out a video recording from the Earnings Edge team as they discuss CU*BASE Loan Participation! Learn about the various configurations available, explore the many benefits of using the Participation Lending software, and how Earnings Edge can assist your credit union in utilizing this system. View the Video If you’re interested in getting started with… Read more »
Use the Tools You Own to Improve Sales
![Use the Tools You Own to Improve Sales](https://www.cuanswers.com/wp-content/uploads/Configuration-and-Consulting-Services-email-banner-Earnings-Edge-100x100.jpg)
CU*BASE offers robust toolsets that can help maximize your efforts to reach targeted groups of members, track your activities and increase revenue. Among these are Marketing Clubs, Tiered Services and Cross Sales, just to name a few. How long has it been since your credit union took a deeper look into your sales tools? Maximize… Read more »
Don’t Forget, the AB_22.06 Analytics Booth Release Arrives June 19th
![Don’t Forget, the AB_22.06 Analytics Booth Release Arrives June 19th](https://www.cuanswers.com/wp-content/uploads/Our-Latest-Release-to-Analytics-Booth-email-banner-100x100.png)
The Asterisk Intelligence Team is excited to present the AB_22.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 19! This release features: Refreshed dashboard standards on FIVE more dashboards to upgrade charting and display 10 Year Trends and 3 Year Balance Comparison get a full facelift Plus, new multiple-select filtering options, updated… Read more »