Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Open Positions Available on Xtend Shared Branching Committee
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As of June 2022, there are open positions available with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Kim Hall via email at kim@tricu.org, please include ‘Xtend SBC Resume’ in the subject line…. Read more »
Video of the Week: Processing a Loan Request for a Non-Member
![Video of the Week: Processing a Loan Request for a Non-Member](https://www.cuanswers.com/wp-content/uploads/Video-of-the-Week-New-Email-Banner-2020-100x100.png)
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they use CU*BASE to process a loan request for a non-member? Refer them to this video, which has been viewed 654 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Need to Clean Up Your AnswerBook Contacts?
![Need to Clean Up Your AnswerBook Contacts?](https://www.cuanswers.com/wp-content/uploads/Clean-Up-AnswerBook-Contacts-email-banner-100x100.png)
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Administrators: Join Us for a TLC 360 Training Session
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Attention administrators: want to learn how to manage online learning opportunities for your employees? Or need a refresher on additional functionality available in the TLC 360 Learning Center? Join us on one of the following dates for a brief training webinar! Tuesday, July 12 2:00 PM – 2:30 PM ET Tuesday, August 16 2:00 PM… Read more »
Collections Roundtable Recap
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ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on June 8th. Use the link below to register! Wednesday, June 22 3:00 PM – 4:00 PM ET Join the Webinar
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Optics Data Zooms in on Member Engagement, Click-by-Click
![Optics Data Zooms in on Member Engagement, Click-by-Click](https://www.cuanswers.com/wp-content/uploads/Optics-email-banner-Analytics-Booth-100x100.jpg)
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Learn About the CU*Answers Software Development Life Cycle!
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Curious about the rules and procedures for the software development process at CU*Answers? Check out our new PowerPoint presentation for an overview of the steps involved, project classifications, how projects are tracked and the teams that help shape these from initial concept to final implementation. Learn About the CU*Answers Software Development Life Cycle For a… Read more »
The Countdown is on: Sign Up for RDC IQ by September 30th for Near-Real-Time Posting
![The Countdown is on: Sign Up for RDC IQ by September 30th for Near-Real-Time Posting](https://www.cuanswers.com/wp-content/uploads/RDC-countdown-email-banner-2-100x100.jpg)
Attention credit unions currently using batch processing for member transactions: batch processing will be sunset by the end of the 2022 fiscal year. Your credit union will need to move to RDC IQ processing before September 30th. What are the benefits of moving to RDC IQ? RDC IQ offers an improved experience, as members do… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Delete Old Tables
![Today’s Quick Tip for Managing Your Data Warehouse: Delete Old Tables](https://www.cuanswers.com/wp-content/uploads/Todays-Quick-Tip-for-Managing-Your-Data-Warehouse-email-banner-100x100.jpg)
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: go ahead and delete those… Read more »