Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization
Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If you… Read more »
Tracking Interest for Written-Off Loans is Now Easier than Ever!
If you’ve been manually tracking interest on your written off loans on spreadsheets, now CU*BASE will do the work for you! Effective with the 22.05 release, daily interest is automatically being calculated for written off loans and stored in the loan write-off history. No more spreadsheets! If you’ve been tracking interest accrued since write-off manually,… Read more »
There’s Still Time to Register for the 2022 CU*Answers Leadership Conference!
Don’t miss out: register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing… Read more »
Two for Tuesday with CEO Geoff Johnson – 05/17/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Special Loan Request Features
Special Loan Request Features Need a quick way to show your staff how they can use special features when creating a loan request? Refer them to this video, which has been viewed 1,111 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Get to Know the Integrated Technologies Team – Meet Hugo Auzins
Let me introduce myself: my name is Hugo Auzins and I am an EFT Programmer/Analyst on the EFT Programming team. I’ve been part of the CU*Answers team for over twenty years. I started my career at CU*Answers as a programmer with Custom Forms and CORE Database Conversions. Around four years ago, I moved over to… Read more »
The 22.05 Imaging Solutions Release is Now Available
The Imaging Solutions 22.05 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, May 15th, 2022. Highlights of the 22.05 Imaging Solutions Release include: Color Photo IDs for Enhanced Online Clients New eDOCSignature Features Draw a Date Picker Draw a Memo Field Draw a Drop-down list Important Security Updates Take a… Read more »
In Case You Missed It – Early May 2022
Take a look back at some important topics from the first half of May 2022: Join us for the 2022 CU*Answers Leadership Conference Round out Leadership Week with a Golf Outing! April Owner’s View Monthly Recap Data Warehousing Opens Doors for Data Analysis Mobile 6 is Now Available! Meet the Analyst: Deriving Data Insights to… Read more »
CU*BASE 22.05 Release Updates
ATTENTION ONLINE CREDIT UNIONS As a reminder, the 22.05 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on May 15th. We will be posting any/all issues related to the 22.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »