Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Let AuditLink Help Your Credit Union with Contract Management
Contract management is a vital task for credit union administrative staff and is traditionally performed via spreadsheets. A lack of a central location for these contracts can cause challenges and may lead to your credit union missing critical dates such as a notice of termination. This can result in costly penalties or the extension of… Read more »
Highlight Your Credit Union’s Latest Promotions with Mobile Manager
Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »
Now Available from AuditLink: 2022 Audit & Compliance – Our Favorite Dashboards and Reports
AuditLink invites you to view their new booklet: 2022 Audit & Compliance – Our Favorite Dashboards and Reports. This document, presented by Jim Vilker, Vice President of Professional Services, details a broad range of CU*BASE dashboards and reports that your staff can use to draw answers to complex questions and help you save time and… Read more »
Need to Update CU*BASE User IDs? It’s FREE and Easy!
Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started
Join AuditLink on February 22nd to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, February… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
(Data) Storage Units for Sale
The Asterisk Intelligence Data Warehouse is a digital storage unit. It is a space to hold the data sets made available only to those who have the space to handle them. Credit unions who establish a data warehouse can pursue new and disconnected data from other systems, and keep core system data longer if they… Read more »
NEW! Scorecard Service Levels, Now Available
Asterisk Intelligence’s most popular Scorecards just got even better! Scorecards offer enhanced insights into specific areas of operations, such as your credit card portfolio, call center activity, and loan portfolio – each affordably packaged into easily consumable formats and packed full of operational insights. You’ve asked, and we’ve listened! By popular demand, we have built… Read more »
Give Your Members a Fresh Perspective with Vertical Receipts!
With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt. Up to 588 transactions can be listed on a single receipt! This new, easier-to-read format will be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress… Read more »
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0!
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »