Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
January Owner’s Voice Voting is Live!
![January Owner’s Voice Voting is Live!](https://www.cuanswers.com/wp-content/uploads/Owners-Voice-Vote-This-Month-banner-100x100.png)
January’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled December’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/11/2022
![Two for Tuesday with CEO Geoff Johnson – 01/11/2022](https://www.cuanswers.com/wp-content/uploads/twofortuesday_logo_square-100x100.png)
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Mobile App Banner Special
![Mobile App Banner Special](https://www.cuanswers.com/wp-content/uploads/Mobile-App-Starter-Pack-top-banner-100x100.jpg)
New to Mobile App 5.0? Need some new banners for your new Mobile App? The CU*Answers marketing team has created 5 banners to start your app off right! For the low price of $250 you will receive 5 predesigned banners featuring: Welcome to our mobile app Card Control eStatements Financial Navigation Thank you for being… Read more »
Highlight Your Credit Union’s Latest Promotions with Mobile Manager
Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »
Customize Your Online Banking Experience with It’s Me 247 Manager
Customize Your Online Banking Experience with It’s Me 247 Manager! With the new It’s Me 247 online banking, your credit union has the option for self-service access to make changes. This includes the ability to update marketing items, where features are displayed, credit union branding such as logos and colors, and login integration options. Want… Read more »
Video of the Week: Deleting a Membership Application
![Video of the Week: Deleting a Membership Application](https://www.cuanswers.com/wp-content/uploads/Video-of-the-Week-New-Email-Banner-2020-100x100.png)
Deleting a Membership Application Need a quick way to show your staff how they can use CU*BASE to delete a membership application that was submitted online? Refer them to this video, which has been viewed 144 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
FIS and WorldPay Merger: January 2022 Updates
![FIS and WorldPay Merger: January 2022 Updates](https://www.cuanswers.com/wp-content/uploads/worldpayjan22-100x100.jpg)
As you are aware, FIS and Worldpay have merged. SettleMINT EFT and FIS have been working together on the certification and rollout plan for the emulator/translate program. This email explains the process your credit union will go through to begin processing under this new program. The Plan Your credit union is scheduled to be moved… Read more »
Did You Update Your Automated Queries After the Release?
![Did You Update Your Automated Queries After the Release?](https://www.cuanswers.com/wp-content/uploads/Did-You-Update-Queries-After-the-Release-banner-100x100.png)
Don’t forget: the 21.12 Release of CU*BASE was implemented on December 5th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
2021 Year-End Online Credit Card Scorecard
![2021 Year-End Online Credit Card Scorecard](https://www.cuanswers.com/wp-content/uploads/Credit-Card-Scorecard-AI-email-banner-100x100.png)
Your Online Credit Card Portfolio can generate substantial value to your credit union – everything from interest and interchange income to increased member engagement and retention. Your online credit card portfolio not only helps to keep the credit union at the top of members’ wallets but is also an extremely visible differentiator, separating the pricing… Read more »
Pull Up a Seat for a Learning Café Session
![Pull Up a Seat for a Learning Café Session](https://www.cuanswers.com/wp-content/uploads/Cafe-Learning-Session-banner-100x100.png)
AuditLink as a service has been in business since May 2008. True to its commitment, AuditLink reduces the added work imposed by regulations and compliance. Factors inherent in changing regulations mandate continuous training and frequent exposure to compliance issues with applied auditor solutions. The forecast indicates greater focus in these areas, with stringent penalties for… Read more »