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CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Mark Your Calendar for the Next Online Banking Rollover
![Mark Your Calendar for the Next Online Banking Rollover](https://www.cuanswers.com/wp-content/uploads/IM247-Online-Banking-Rollover-email-banner-11.23-100x100.png)
On Wednesday, February 14th, from 5:00 AM to 6:00 AM ET (2:00 AM to 3:00 AM PT), we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. During this one-hour period, online and mobile banking will run live on servers at our… Read more »
How Do I Request Upload/Download Permissions for CU*BASE?
![How Do I Request Upload/Download Permissions for CU*BASE?](https://www.cuanswers.com/wp-content/uploads/Upload-Download-email-banner-for-CSR-team-100x100.png)
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
![Create and Maintain Your Own MOP Sites with MOP Manager](https://www.cuanswers.com/wp-content/uploads/mtg-email-graphic-bigger-100x100.jpg)
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Don’t Forget to Register for Asterisk Intelligence Week
![Don’t Forget to Register for Asterisk Intelligence Week](https://www.cuanswers.com/wp-content/uploads/AI-Week-email-banner-March-2024-100x100.png)
Join the Asterisk Intelligence team for several educational events in March! Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training. Then, on Thursday, March 7th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
![Business Check Deposits Made Easy with CheckLogic Biz SSO](https://www.cuanswers.com/wp-content/uploads/BizLink-247-series-email-banner-12.23-100x100.png)
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Now Available: The 2024 Xtend Business Continuity Plan
![Now Available: The 2024 Xtend Business Continuity Plan](https://www.cuanswers.com/wp-content/uploads/2024-Xtend-Business-Continuity-Plan-email-banner-100x100.png)
The 2024 Xtend Business Continuity Plan is now available for review. This document is designed to equip and prepare Xtend and its partners for unplanned disruptions to business functions and processes. The Xtend Business Continuity Plan acts as a roadmap for continuing operations under adverse conditions, and is the primary tool used for preparedness training,… Read more »
Now Available: New Enhancement for Paywatch Fraud Monitoring
![Now Available: New Enhancement for Paywatch Fraud Monitoring](https://www.cuanswers.com/wp-content/uploads/Paywatch-Fraud-Monitoring-Enhancement-email-banner-2.24-100x100.png)
Attention Paymentus Bill Pay/P2P Credit Unions A new enhancement to Paywatch Fraud Monitoring is now available! With this enhancement, the SettleMINT EFT team has the ability to add email addresses to receive communications indicating that there are Paywatch Alerts which need to be decisioned. If your credit union would like to have one or more… Read more »
Change to Paymentus P2P Recipients Arriving 2/27/24
![Change to Paymentus P2P Recipients Arriving 2/27/24](https://www.cuanswers.com/wp-content/uploads/Change-to-Paymentus-P2P-Recipients-email-banner-100x100.png)
Attention Paymentus Bill Pay/P2P Credit Unions On Tuesday, February 27th, Paymentus will be implementing a change that will affect P2P recipients. This change will require inputting a first and last name when setting up a new P2P recipient in It’s Me 247 online banking. If a first name and a last name are not input,… Read more »
Here comes the next Collections Roundtable!
![Here comes the next Collections Roundtable!](https://www.cuanswers.com/wp-content/uploads/Collections-Roundtable-banner-new-11.22-ver.-100x100.png)
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the first session of the 2024 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
Due by March 1st: Additional Updates for Custom Domains
![Due by March 1st: Additional Updates for Custom Domains](https://www.cuanswers.com/wp-content/uploads/Email-Delivery-Changes-Changes-for-Custom-Domains-100x100.png)
ACTION REQUIRED Deadline: March 1, 2024 Recently, Google added an additional requirement for mass senders, requiring DMARC records for all domains. This means that credit unions using custom domains must also add this new DNS entry. If your credit union received the associated email, you are required to make these changes to your custom domain. … Read more »