Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Email Delivery Changes Begin Today, Are You Up to Speed?
![Email Delivery Changes Begin Today, Are You Up to Speed?](https://www.cuanswers.com/wp-content/uploads/Changes-to-Email-Delivery-Take-Effect-Today-100x100.png)
Updates and Notes for February 1st As a reminder, Google and Yahoo are enforcing their new requirements for mass senders starting today. While Google has indicated that restrictions for non-compliance will deploy over the coming months, our changes will remain active now and we will continue to fine-tune our routines to adapt to any updated… Read more »
Xtend’s 2024 Call to Nominations Have Been Mailed to Your Credit Union
![Xtend’s 2024 Call to Nominations Have Been Mailed to Your Credit Union](https://www.cuanswers.com/wp-content/uploads/Xtend-Call-to-Nominations-email-banner-2024-100x100.png)
One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
Announcing 2024 Call to Nominations for the CU*Answers Board of Directors!
![Announcing 2024 Call to Nominations for the CU*Answers Board of Directors!](https://www.cuanswers.com/wp-content/uploads/2024-Call-to-Nominations-for-CUA-Board-of-Directors-email-banner-100x100.png)
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
In Case You Missed It – Late January 2024
![In Case You Missed It – Late January 2024](https://www.cuanswers.com/wp-content/uploads/In-Case-You-Missed-It-banner-100x100.png)
Take a look back at some important topics from the second half of January 2024: Activate LoanPay Xpress Now in Online Banking/Mobile App! Register for Asterisk Intelligence Week at CU*Answers Tax Statements in Online Banking – Providing Convenience for Your Members! Important Details for Issue Currently Affecting Escrow Analysis Forms Create and Maintain Your Own… Read more »
Need Assistance from Network Services? Submit a Request via ConnectWise!
![Need Assistance from Network Services? Submit a Request via ConnectWise!](https://www.cuanswers.com/wp-content/uploads/ConnectWise-Reminder-email-banner-for-Network-Services-100x100.png)
If your credit union requires assistance from CU*Answers Network Services, please note that Network Services categories are no longer accessible through AnswerBook. Instead, your credit union should reach out via ConnectWise with any requests directed to the Network Services team. Examples of common requests that can be submitted via ConnectWise include: Equipment troubleshooting/failure (workstations, printers,… Read more »
Join Us for a FREE Education Express Webinar!
![Join Us for a FREE Education Express Webinar!](https://www.cuanswers.com/wp-content/uploads/Education-Express-5-100x100.png)
Wednesday, February 14th 4:30 PM – 5:00 PM ET This Month’s Focus Review Year-End Tasks for February 2024 February is just around the corner! During our upcoming Education Express session, Brendan Lindsey and Kasey Olchowski will detail Year-End topics including: How to find a member’s December 2023 Statement if Sub-1099s were requested. Enhancement products available… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/30/2024
![Two for Tuesday with CEO Geoff Johnson – 01/30/2024](https://www.cuanswers.com/wp-content/uploads/twofortuesday_logo_square-100x100.png)
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
![Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!](https://www.cuanswers.com/wp-content/uploads/Communicate-Branch-Locations-with-Mobile-Alerts-email-banner-100x100.png)
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
[The Pulse] 2024 Business Continuity Plan Now Available
![[The Pulse] 2024 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2024 CU*Answers Business… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
![Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile](https://www.cuanswers.com/wp-content/uploads/BizLink-247-series-email-banner-12.23-100x100.png)
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »