Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0
Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information. BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app. All of these can branded and managed by your credit union via… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on RDC Auto Enrollment within CU*BASE. We will discuss how credit unions are using RDC Auto Enrollment, configurations that they are using for approval, as well as how credit unions are obtaining reports. We… Read more »
Now Available: the 2024 Education Catalog! Check Out What’s Coming in the Year Ahead
A Note from Kristian Daniel, CU*Answers VP of Client Services & Education: It is my privilege to present to you your 2024 Education Catalog, filled with both classroom and online learning opportunities, along with innumerable resources that support a variety of learning styles, levels of experience, tenure, and purposes. I encourage you to take a… Read more »
RTP Receive-Only Is Now Live! Join the Queue Today
We are excited to announce we are now live through Corporate One on the receive-only side of the RTP® network. Get in the queue today to connect your credit union to the RTP payment rail. Join the Queue What is RTP®? Created by The Clearing House in 2017, RTP® is a fast, efficient, and secure… Read more »
Video of the Week: Special Loan Request Features
Special Loan Request Features Need a quick way to show your staff how they can use special features when creating a loan request? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Important Training for Changes Coming to the CU*BASE LOS in Late January
If your credit union has online credit cards, please be aware that payments will be calculated differently starting at the end of January 2024! At the end of January, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated,… Read more »
[The Pulse] Online Banking Rollover Results Now Available
Online Banking Rollover Results Now Available It’s Me 247 and BizLink 247 Rollover: December 6th, 2023 Now available for your review is a summary of the recent CU*Answers Online Banking rollover event performed December 6th for the It’s Me 247 and BizLink 247 Online Banking environments. In these reports, you will find details about the… Read more »
Join CU*Answers and Corporate One Federal Credit Union for a Dive into Immediate Payment Solutions Via RTP!
In an ever-evolving financial landscape, understanding the practicalities of immediate payments is essential for credit unions to remain competitive and relevant. CU*Answers and Corporate One Federal Credit Union invite you to attend a joint-hosted webinar on January 25th from 2:00-2:30 PM EST. They will discuss details for implementing immediate payments, specifically the RTP network, into… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/02/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Creating a Loan Account
Creating a Loan Account Need a quick way to show your staff how they can create a loan account in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!