Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Need to Update Your Contacts for CU Publisher or Mobile App Notifications?
Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »
The 2024 Quarterly Contests are Available NOW!
We have been hard at work making updates to the Quarterly Contests for 2024, and we are finally ready to share them with you! Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by going to the CU*Answers Marketing Store. QUARTER 1 –… Read more »
Updated MACO Agreement for iOS and Android Apps Arriving 12/20
At 11:00 AM ET tomorrow morning, December 20th, we will be deploying an update to the MACO User Agreement. As members enroll or authenticate into the mobile app, they will be prompted with a checkbox and a new set of terms & conditions. If your iOS or Android has not been updated, you will not receive the updated… Read more »
Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0
Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information. BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app. All of these can branded and managed by your credit union via… Read more »
Check Out the New Recipes We’re Cooking in the Kitchen!
Have you visited the Kitchen lately? If not, we invite you to take a look at a few of our latest projects: Account Aggregation Features for Online Banking Artificial Intelligence Strategies Debit Card Round-up Enhancements Unique Account Identifiers Vendor Interfaces We’re Working On Additionally, there have been significant updates to the following recipes: ANR/NSF Fees… Read more »
Tax Statements in Online Banking – Providing Convenience for Your Members!
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/19/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Happy Holidays from SettleMINT EFT!
SettleMINT EFT would like to wish you and your staff a happy and festive holiday season! As we wrap up the 2023 calendar year, we wanted to take a moment and highlight each member of our team – we look forward to assisting you in the year ahead! Linda Stearns SettleMINT Account Executive Elvis Miguel-Garcia… Read more »
Temporary Member Reach CUs Moved to New Email Domain
Temporary Member Reach Clients Moved to New Domain During our response to the Spamahus incident, we placed some credit unions into the Member Reach service as a temporary stopgap to quickly regain the ability to deliver mass email for all credit unions – this was not a permanent solution. As previously announced, those credit unions… Read more »