Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
MACO Year 7 is Quickly Approaching! Has Your Credit Union Signed Up Yet?
As we move into our seventh calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2024 calendar year True-up at the end of the 2024 calendar year For MACO billing, CU*Answers will be doing… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/28/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices
The 2024 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website. We encourage our clients to review it in planning for the upcoming business year…. Read more »
Winter is Coming… and So are the Latest IBM iAccess Upgrades!
Don’t forget: it’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2! This update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff… Read more »
Video of the Week: Loan Quoter Extras
Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Is Your Credit Union on Track for Year 7 of MACO?
As we move into our seventh calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2024 calendar year True-up at the end of the 2024 calendar year For MACO billing, CU*Answers will be doing… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, December 20 3:00 PM – 3:30 PM ET This Month’s Focus Review Year-End Tasks for December 2023 Year-end tasks for December are just around the corner! During our upcoming Education Express session, Monica Boguszewski will detail the tasks that your credit union will need to complete, including: Reviewing Beginning-of-Year/Tax File Verification Reports (pages 44-45… Read more »
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Tuesday, December 5 10:00 AM – 11:00 AM ET Conflict Resolution in the Workplace Register for web conference Thursday, December… Read more »
Check Out the Lender*VP University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of December, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up! Monday, December 11 9:30 AM – 10:30… Read more »
Join Lender*VP for a Conversation on 1Click Loans!
Join Lender*VP for our upcoming Conversation On 1Click Loans! Learn from other credit unions in the network what it is that they love about 1Click Loans. Engage in discussions about what is working and what is not, explore credit union policies and procedures, and so much more! We invite you to bring your own policies… Read more »