Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Pull Up a Seat for a Learning Café Session
As a Credit Union Service Organization (CUSO), CU*Answers has been living the cooperative spirit for years. As a cooperative, collaboration is at the heart of everything we do. Join Julie Gessner, VP of Inside Sales, for the latest Learning Café session – Julie will discuss how credit unions can participate with CU*Answers as your strategic… Read more »
Join Us for a 1Click Loan Workshop!
Ready to expand your loan portfolio? Instead of offering yesterday’s member generated applications, you can offer pre-approved, guaranteed loan accounts to targeted members via It’s Me 247 desktop and mobile banking! No application, no credit pull, and no underwriting. Members are identified based on credit union defined criteria. Acceptance of the offer is member-driven and… Read more »
Join the Developer’s Help Desk for a Conversation on Integrations!
Join us for a conversation on Integrations! Integrations provide your credit union the ability to work in sync with CU*Answers products effectively – including CU*BASE, It’s Me 247 online banking, mobile apps and more – which in turn, provides you with the opportunity to elevate productivity and enhance data consistency. Keeping abreast of current projects,… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
In Case You Missed It – Early November 2023
Take a look back at some important topics from the first half of November 2023: The 2024 Education Catalog is Here! Take a Look at What’s in Store for the Year Ahead! Create and Maintain Your Own MOP Sites with MOP Manager October Owner’s View Monthly Recap Conversations On Education – CUSO Educator Training Session… Read more »
New Enhancements Available for CU Publisher Admins
Admins Get Enhancements! CU Publisher Admins can now create new CU Publisher users for their team. Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon. Enter your team member’s information, CU Publisher access, and Admin privilege, and a new email… Read more »
Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on November 8th. Use the link below to register! Wednesday, November 22 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/14/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry
Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry Need a quick way to show your staff how they can use the keyboard to restore a field entry in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!