Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
It’s Me 247 Layout 2 Presents New Widget and Branding Options!
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
REACH 2023 Conference Attendees: We Welcome You to Visit the Innovation Center!
Will you be attending the REACH 2023 Conference in Las Vegas this week? We welcome you to stop by the Innovation Center while you are visiting the area! The Innovation Center continues to expand opportunities for national participation, challenge the paradigms of what a core data processing network can mean for financial institutions, and drive… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries
Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries Need a quick way to show your staff how they can use the keyboard to quickly delete field entries in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/24/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Update to 1Click Loans First Payment Date
Based on user feedback, we have made an adjustment to how first payment dates are determined for 1Click Loan Offers. This change is effective Tuesday, October 24. Previously, offers used the date of acceptance and added one month to determine the first payment date. Beginning tomorrow, offers will now default to the loan product configuration… Read more »
Now Available: Xtend’s 2023 ACH Audit Report
An ACH Audit of Compliance for Xtend, Inc. was performed August 11, 2023. This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member. A copy of the ACH audit report is available here for your convenience. If you have any questions, or if… Read more »
Join Us in Celebrating the 75th International Credit Union Day!
Today marks the 75th anniversary of International Credit Union Day. Credit unions were built upon the principle of “people helping people” and ICU Day celebrates the spirit of the global credit union movement – it is a day to reflect upon the credit union movement’s history, promote its achievements, recognize hard work and share member… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/17/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »