Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Owners View

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »

Jun 3, 2024

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Learn All about Native Receipts – Join One of Our Upcoming Webinars!

Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »

May 31, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

May 30, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

May 30, 2024

Check Out the May 2024 Edition of the Innovation Center Newsletter!

Check Out the May 2024 Edition of the Innovation Center Newsletter!

The May 2024 edition of Innovation in Vegas: A Quarterly Update is here!  Check out our latest spotlight article on Trish Caravello, Administrator/Receptionist at the Innovation Center. Plus, learn about rental opportunities at our Las Vegas office, which are currently free of charge! View this Quarter’s Newsletter Stay tuned for future editions of Innovation in… Read more »

May 29, 2024

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

May 29, 2024

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

May 28, 2024

The AB_24.06 Analytics Booth Release Arrives June 16th

The AB_24.06 Analytics Booth Release Arrives June 16th

The Asterisk Intelligence Team is excited to present the AB_24.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 16th!  This release features: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for a… Read more »

May 28, 2024