Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Enhance Your Reports: Order These Lending Scorecards Today!
![Enhance Your Reports: Order These Lending Scorecards Today!](https://www.cuanswers.com/wp-content/uploads/Lending-Scorecard-email-banner-7.23-100x100.png)
With a Lending Scorecard from Asterisk Intelligence, you can get a snapshot of your loan portfolio and the credit quality of your members, giving you a better understanding of where you may be missing out. Plus, you can partner with Lender*VP to refresh your credit scores with a soft pull and/or implement a 1-Click Loan… Read more »
Join Us for a Conversation on Plastics: Understanding the Data
![Join Us for a Conversation on Plastics: Understanding the Data](https://www.cuanswers.com/wp-content/uploads/conversations_on_plastics_1000px-100x100.png)
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards! Join our upcoming session for a discussion on understanding the data – we will… Read more »
Upgrade to Check Image Retrieval for Catalyst Clients Arriving 8/15/23
![Upgrade to Check Image Retrieval for Catalyst Clients Arriving 8/15/23](https://www.cuanswers.com/wp-content/uploads/Check-Image-Retrieval-for-Catalyst-Clients-Arriving-8.15.23-100x100.png)
As previously announced, Catalyst is upgrading their check image retrieval process and all CU*Answers clients using Catalyst for their check image retrieval need to be migrated to the new, more secure certificate-based retrieval method. All Catalyst credit unions will be moved to the new certificate-based retrieval method on Tuesday, August 15th around 9:00 AM ET…. Read more »
Strategic Shorts: Attaching Goals to Key Metrics
![Strategic Shorts: Attaching Goals to Key Metrics](https://www.cuanswers.com/wp-content/uploads/Strategic-Shorts-email-banner-Attaching-Goals-to-Key-Metrics.png)
Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk. Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how you can attach organizational goals to key metrics for your credit union. Goals… Read more »
Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE
![Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE](https://www.cuanswers.com/wp-content/uploads/Best-Practices-for-Email-Upkeep-Bounce-Backs-for-Emails-Sent-via-CU-BASE-100x100.png)
Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes. When emails that are sent via CU*BASE bounce back as invalid, what… Read more »
Join a Conversation on Data – July 20!
![Join a Conversation on Data – July 20!](https://www.cuanswers.com/wp-content/uploads/conversations_on_data_color-100x100.png)
Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence. Meetings are held via Zoom in the style of open forum discussion or presentation. Please come prepared with a question or suggestion for the group on the topic of Data Mining/Data Processing – you’ll be able to submit your question… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/18/2023
![Two for Tuesday with CEO Geoff Johnson – 7/18/2023](https://www.cuanswers.com/wp-content/uploads/twofortuesday_logo_square-100x100.png)
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Lender*VP for a Conversation on the FUEL Decision Model!
![Join Lender*VP for a Conversation on the FUEL Decision Model!](https://www.cuanswers.com/wp-content/uploads/conversations_on_lending-100x100.png)
Join the Lender*VP team for a deep dive into the FUEL Decision Model! Do you need a solution for automated decisions? Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL? This is the perfect opportunity to share these with the… Read more »
Have You Heard About CU Info?
![Have You Heard About CU Info?](https://www.cuanswers.com/wp-content/uploads/mtg-email-graphic-bigger-100x100.jpg)
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
Video of the Week: Creating a Collection Card
![Video of the Week: Creating a Collection Card](https://www.cuanswers.com/wp-content/uploads/Video-of-the-Week-New-Email-Banner-2020-100x100.png)
Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!