Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Conversations On Education: Exercises for Success – Member Services
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Have You Heard About CU Info?
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
In Case You Missed It – Late May 2023
Take a look back at some important topics from the second half of May 2023: Join Us for a Conversation on Bill Pay/P2P: Understanding the Data Round out Leadership Week with a Golf Outing! Updating All Credit Unions to the MOP 2.0 Look It’s Me 247 Layout 2 Presents New Widget and Branding Options! Join… Read more »
Pull Up a Seat for a Learning Café Session
Join Linda Stearns, SettleMINT EFT Account Executive, for this month’s Learning Café! Linda will lead a discussion on the benefits of an integrated P2P product, detailing how your members can send person-to-person transfers electronically using a text or email. We will discuss how this will allow members to send money from their secure online banking… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Video of the Week: CU*BASE GOLD Favorites – Part 6: Display Options
CU*BASE GOLD Favorites – Part 6: Display Options Need a quick way to show your employees display options for favorites in CU*BASE GOLD? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
An Update on Attendance Capacity for the 2023 Leadership Conference
The 2023 Leadership Conference is fast approaching! We are thrilled to see so many attendees registered for this year’s event. Event attendance has reached capacity – as such, we are no longer accepting new registrations for the Leadership Conference. If you previously registered for the 2023 Leadership Conference but are no longer able to attend,… Read more »
Two for Tuesday with CEO Geoff Johnson – 5/30/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Facing Fraud Concerns this Summer? We can Help!
Whether members are planning home improvement projects or have travel plans for the summer, remember that fraudsters don’t take a holiday and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources available for review, which can help… Read more »