This project management process revolves around display of cancelled, member check images in It’s Me 247. This may or may not include the display of “on-us” checks depending on your request and the availability of images of such checks. This process always begins with you contacting your servicing vendor prior to beginning the process with CU*Answers to determine their costs and interface constraints.
Process Timelines
| Process Task | Approximate Time |
|---|---|
| Days to Review & Bid Request | 1 Week |
| Average Time for Programming (existing vendor) | 2 Weeks |
| Average Time for Programming (new vendor) | 4 Weeks |
| Average Time for Testing and Implementation (existing vendor) | 1 Week |
| Average Time for Testing and Implementation (new vendor) | 2 Weeks |
Pricing
Adding on-us check images to existing check image retrieval:
- $500 one-time set-up fee
Setting up cleared and counter-killed check imaging:
- $2,000 – $3,500 depending on image retrieval format
Principal Contact at CU*Answers
- Jason Lareau x719 – jason.lareau@cuanswers.com
Existing Vendor Relations
- Alloya/Catalyst
- Associated Bank
- Associated Bank (Transdata)
- Bank of the West
- Catalyst (Southwest Corp)
- Catalyst (WesCorp)
- Catch 21
- Cleveland State Bank
- Corp One
- CorpOne (Southeast Corp)
- Corporate America
- CU*Answers
- EasCorp
- Edoc
- ExpandaCheck
- Federal Reserve
- First Hawaiian Bank
- Fiserv
- MnIPC
- My CU Services
- Northwest Corp
- ProDraft Services
- Synergent
- VolCorp
How Do I Manage This Project?
You will need to consider the following areas:
- Current contracts
- Vendor costs
- Review the CU*Answers existing vendor list
Next, you will want to follow the life cycle steps:
- Contact CU*Answers about the project
- Contact your vendor about the project
- CU*Answers will review the project and submit price quote to you
- You will review the quote and return the Project Authorization to CU*Answers
- Project sheet is created and assigned to a CU*Answers resource
- Obtain a security key (if your vendor requires one)
- Provide the security key to CU*Answers (if your vendor requires one)
- You and/or your vendor will be contacted with any questions, if needed
- Project is programmed
- Project is tested
- Project is implemented
