In a constantly changing and ever increasing complex business and IT environment, unplanned disruptions can be costly, resulting in financial losses, member dissatisfaction and regulatory compliance issues. Countering these risks and creating the resilience a business must have to remain competitive requires more than a stand-alone disaster recovery plan. A comprehensive Business Continuity Management (BCM) program is the tool of choice designed to address those risks and vulnerabilities, measure their impact on critical business functions, ad develop strategies and procedures to mitigate them and restore functions as quickly as possible in the event of a disruption.

What We Do

Whether your requirements call for the development of a new recovery plan or program or to improve an existing one, our goal is still the same: to quickly and effectively ensure your organization is prepared for a disruptions, while also setting the foundation for a long-term continuity program that adapts to your changing needs in both business and technology.

The same talent, skills and expertise used to safeguard core-processing for the CU*Answers network is available to your organization. Our experience in the credit union industry will help guide your program so that it properly measures up to regulatory requirements (NCUA, FFIEC, etc.), standards and guidelines, peers in the industry, and professional best practices. To accomplish this, we offer the right mix of professional services organized into three categories:

1. Planning and Consulting (needs assessment and designing the roadmap)
2. Design and Development (gathering the information and writing the plan)
3. Implementation and Coordination (training staff and testing the plan)

A “one-size-fits-all” approach is not realistic or cost-effective. An initial consultation to identify the objectives and scope of the engagement will help us build a custom blend of services to best meet your specific needs. Affordable solutions are available ranging from high-level planning and consulting engagements, to plan health checks and full program development and implementations.

Next Steps

Contact a certified CU*Answers Continuity Consultant today to custom design an engagement that best meets your business objectives.

Professional Services available include:

• Business Continuity Planning and Resilience Testing
• Information Security Risk Assessment
• Comprehensive Information Security Program (CISP)
• Staff Security Training
• IT Examination and Audit Preparation
• IT Strategy Consulting

Managed Services available include:

• Network Management and Monitoring
• Continuous Data Protection (CDP) including off-site data storage
• Virtual Branch / Virtual Office