Conversations on Online Member Experience
Learn from each other what works and what doesn’t and talk to the professionals who make their living designing ways to connect your members to your credit union’s products and services…and keep them coming back for more. We will discuss items such as how credit unions are using online membership opening, how credit unions are making money over the internet, and other eService related topics. This is an open forum discussion on member experience and eService products that are offered by credit unions.
| Date | Time | Topic | Register |
|---|---|---|---|
| 1/17/2023 | Making Money over the Internet | Click to view PDF | |
| 4/13/2023 | MOP – your credit union member experience opening memberships online | Click to view PDF | |
| 9/26/2023 | Keeping Member Information up to Date | Click to view PDF | |
| 1/17/2024 | RDC Auto Enrollment | Click to view PDF | |
| 3/21/2024 | Youth Accounts | Click to view PDF | |
| 10/15/2024 | MOP Pre-Membership Ideas | Click to view PDF | |
| 12/17/2024 | 3:00 pm ET | Ways to Contact Members | Register |
| 2/2/2025 | 2:00 pm ET | TBD | Register |
