CU*Answers Network Services offers a variety of hosting/facilities management solutions that will fit your needs. No matter the size of your business, we can provide you with an affordable solution.
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Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
CU*Answers Network Services welcomes Josh Hanger as Client Support and Operations Manager
Cooperative CUSO CU*Answers is excited to welcome Josh Hanger as its new Client Support and Operations Manager. Josh brings fifteen years of expertise in call center and customer service management. Recently, he led the Appliance Service Plan call center for Consumers Energy, ensuring 24/7 support for over 200,000 subscribers. Josh is committed to significantly improving […]
The post CU*Answers Network Services welcomes Josh Hanger as Client Support and Operations Manager appeared first on cuasterisk.com.
Join Network Services for our October Boot Camp!
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Join Network Services for our October Boot Camp!
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
The Deadline is Approaching! Complete Your IBM i Access Upgrades by 9/1/2024
The deadline to upgrade IBM i Access (used for print sessions) to 1.1.9.4 is nearly here! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. If your credit union… Read more »
Don’t Forget! Complete Your IBM i Access Upgrades by 9/1/2024
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Don’t Forget! Complete Your IBM i Access Upgrades by 9/1/2024
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
IBM i Access Upgrades – Complete Yours by 9/1/2024
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Upgrade to CU*Answers Phone System Arriving 7/29/24
Beginning Monday, July 29th, CU*Answers will be upgrading our internal phone systems to the Zoom Phone System. This upgrade is scheduled to begin at 11:30 AM ET. Zoom has informed us that all calls which are currently connected at 11:30 AM ET on that day will remain connected. Meanwhile, any new inbound calls placed after 11:30… Read more »
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
In Case You Missed It…
Take a look back at some important topics from the last half of December 2024! View Topics
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05