AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: What do I do if my member does not have any email address (at all or known to us).  Can I enter a fake email… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a Dormancy Fee draw an account negative?  Check here to learn more about this NEW topic! (KB 5330) Will our members receive a notice when they… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I’d like to learn more about what CU*BASE can do.  How can I get a list of all available tools and what they do?  Check here… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How do I research why a loan did not report to the credit union?  Check here to learn more about this NEW topic! (KB 2540) We attended… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: We are interested in learning more about the Automated CTR Upload service.  Where do I learn more?  Check out this NEW topic! (AB 5321) We’re also pleased… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: We are interested in using the Abnormal Activity Monitoring Tools.  Does AuditLink have any resources on this topic?  Check out this NEW topic! (AB 5319) My credit… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I have a new BSA Officer.  Where is a good place to start with them?  Check out this NEW topic! (AB 5317) My auditors have questions about… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I need specific information about our lending portfolio.  What dashboard should I use?  Or do I need a Query?  When do I use a dashboard… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where can I get help for payment issues with 360-day interest calculation mortgages, interest accruals, and payment & interest corrections?  Check out this NEW topic! (AB 5307)… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where can I get information regarding the escrow analysis?  Check out this NEW topic for more info! (AB 5305) We’re also pleased to share some of our… Read more »