Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jul 20, 2022

It’s Prime Time to Study Your Digital Branch

Online Banking Optics is your “click-tracking” data for It’s Me 247, recording the digital habits and preferences of members as they engage with online banking.  Which members viewed your rate boards?  Do local members use online banking differently than out-of-state members?  How do my business accounts use online banking today?  Which members are using the… Read more »

Jul 14, 2022

Today’s Quick Tip for Managing Your Data Warehouse: Cut Down On the Clutter

Today’s Quick Tip for Managing Your Data Warehouse: Cut Down On the Clutter

We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse.  Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: cut the clutter with a… Read more »

Jul 14, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jul 13, 2022

Announcing the Data Fact Q2 Contest Winner!

Announcing the Data Fact Q2 Contest Winner!

Throughout Q2 2022, the Asterisk Intelligence team sent a total of 121 Data Fact emails to our credit union partners.  Data Facts are designed to raise awareness of CU*BASE tools, strategies, and tactics which can be used to analyze your credit union operations, identify areas of opportunity, and offer tactics for taking action and DRIVING… Read more »

Jul 12, 2022

Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services?  What types of transactions are causing these fees?  What would happen… Read more »

Jul 12, 2022

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events!  Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training.  Then, on Thursday, July 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »

Jul 11, 2022

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events!  Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training.  Then, on Thursday, July 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »

Jul 7, 2022

Announcing the Winner of the Courtesy Pay Fee Program Analysis and Tune-Up!

Announcing the Winner of the Courtesy Pay Fee Program Analysis and Tune-Up!

At this year’s Leadership Conference, Asterisk Intelligence and AuditLink hosted a giveaway where one credit union would receive a FREE analysis of their Courtesy Pay Fee Program along with a free tune-up (a $2,000 value!) We are excited to announce the winner of this giveaway: Marisa Conforti from Partnership Financial Credit Union   Congratulations to… Read more »

Jul 6, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jul 6, 2022