If your credit union has received the associated email, it is because CU*Answers has determined that your client-facing CU*BASE “FROM:” address is currently NOT compliant with the new requirements from Google and Yahoo. In order to become compliant, your credit union MUST purchase the DKIM signing package through the CNS store. Purchase a DKIM Signing… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q423 Call Report any time after January 1, but be sure… Read more »
Denying a Loan Request Need a quick way to show your staff how to deny a loan request in CU*BASE and print a denial notice? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Temporary Member Reach Clients Moved to New Domain During our response to the Spamahus incident, we placed some credit unions into the Member Reach service as a temporary stopgap to quickly regain the ability to deliver mass email for all credit unions – this was not a permanent solution. As previously announced, those credit unions… Read more »
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Recently, CU*Answers delivered several announcements on required IBM i Access Upgrades for 2024. Since the start of this communication series, CU*Answers has been working with our credit unions to upgrade IBM i Access Client software on your PCs. Unfortunately, on December 8, 2023, IBM disclosed three vulnerabilities (CVE-2023-45184, CVE-2023-45182, CVE-2023-45185) affecting this software. As a… Read more »
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they use CU*BASE to process a loan request for a non-member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The 23.12 CU*BASE release is arriving this weekend for Online and Site-Four credit unions – coming with it is a change to how CU FROM email addresses are configured in CU*BASE. Prior to the 23.12 Release, credit unions could update their FROM: email addresses via Tool #233; that tool will be deactivated when you receive… Read more »
ATTENTION ONLINE CREDIT UNIONS As a reminder, the 23.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 10th. We will be posting any/all issues related to the 23.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Take a look back at some important topics from the first half of November 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
Learn More
