Viewing Members of a Specific Age Need a quick way to show your staff how they can use CU*BASE to view a list of members who fall within a specific age range? Refer them to this video, which has been viewed 632 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »
Viewing Members in a Specific Area Need a quick way to show your staff how they can use CU*BASE to view a list of members who reside within a specific location? Refer them to this video, which has been viewed 572 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2022 edition of the Owner’s View Monthly Recap! May 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Good Faith Estimate and Settlement Statement Mortgage Forms will be sunsetting with the 22.10 Release in October. Prior to October 3, 2015, The Good Faith Estimate (GFE) and HUD-1 Settlement Statement forms were the standard mortgage forms used by CU*Answers. These forms have since been replaced with the Loan Estimate and Closing Disclosure (TILA/RESPA Integrated… Read more »
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they use CU*BASE to process a loan request for a non-member? Refer them to this video, which has been viewed 654 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Don’t forget: the 22.05 Release of CU*BASE was implemented on May 15th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
Loan File Action Codes Need a quick way to show your staff how they can access loan file action codes in CU*BASE? Refer them to this video, which has been viewed 1,205 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Lenders, Want to Lend Based on What You Know About the Member? Would you like to evaluate a borrower based on whether they are a long-time member, have high balances with your credit union, a history of paying back your loans, and a regular direct deposit at the credit union? Score them by giving them… Read more »
Denying a Loan Request Need a quick way to show your staff how to deny a loan request in CU*BASE and print a denial notice? Refer them to this video, which has been viewed 1,229 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
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Have you signed up for the CU*Answers Quarterly Contests? Our Quarterly Contests are FREE to participate in, with the option to purchase the prize and guarantee a winner from your Credit Union. There is still time to sign up for Q3 and Q4 and give your members the opportunity to win fun prizes! For more information, click the button below. Learn More
