Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
Your CU*BASE Preferences Need a quick way to show your staff how to edit preferences in CU*BASE? Refer them to this video, which has been viewed 7,252 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
![[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2022 CU*Answers Business… Read more »
HA Rollover Results Now Available HA Rollover: July 10 – 24 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Let Members Pay Down Loans with Remote Deposit Checks! Did you know that you can configure select loan categories to accept payment via Remote Deposit Capture? After setup, the next time the member deposits a check via this channel, their loan account will appear in the deposit accounts listing. Check out this easy way to… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
Removing Miscellaneous Insurance Coverage from a Loan Need a quick way to show your staff how they can use CU*BASE to remove miscellaneous insurance coverage from a loan account? Refer them to this video, which has been viewed 148 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
Requesting Credit Information for Membership Applications Submitted Online Need a quick way to show your staff how they can use CU*BASE to request credit information for membership applications that are submitted online? Refer them to this video, which has been viewed 567 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »
Scanning a Photo ID Need a quick way to show your staff how they can scan a photo ID into CU*BASE? Refer them to this video, which has been viewed 2,049 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 3:00 AM ET on Sunday, July 10th with the rollback scheduled for 3:00 AM ET on Sunday, July 24th. During the rollover process, there will… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of November 2024! View Topics
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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