Join Lender*VP for our upcoming Conversation On Loan Payment Solutions! Loan Payment Solutions via third-party providers have been a hot topic in the market. We invite you to collaborate with your network peers for a discussion on which loan payment solution provider they are using, what they like, what they don’t, and more. We hope you will… Read more »
The number one communication piece mailed to a member is the periodic statement. This course concentrates on the available configuration features within the core and how changes affect statement creation. This course will help participants understand the statement insert process and the key deadlines that need to be met to ensure accurate and timely statement… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online and mobile banking will run live on… Read more »
Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.
Thank you for your continued partnership and support as we move forward along the journey transitioning to CBX. We’ve received much positive feedback, and we are excited about the opportunities this new interface will bring to your teams. We also recognize that some users have continued to experience session timeout and disconnection issues. There are… Read more »
This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when closing memberships and accounts. The course also touches on using CU*Forms when closing memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #22 Close Memberships/Accounts. Navigate CU*Forms… Read more »
In light of the events yesterday in which we disabled the Lumen connection on our high-availability circuit, we have made the decision to end the current high-availability exercise earlier than originally planned. We will begin the rollback process tomorrow morning, Friday, March, 13, beginning just after 12:00 AM ET. While we don’t have any reason to believe that… Read more »
This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when opening memberships and accounts. The course also touches on using CU*Forms when opening memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #3 Open/Maintain Memberships and Accounts…. Read more »
A Native Receipts update is arriving on March 15th, 2026! This update introduces a more robust mechanism to support future beta releases, allowing us to test and deploy new features much faster. Since the legacy update mechanism (GOLD) has been retired, please review the details below to ensure your system is ready for the transition on March 15th…. Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now
