Let me introduce myself: my name is Ectna Mendoza, and I am a Client Services and Education Representative for CU*Answers. I have six years of customer service experience with several financial institutions where I was able to gain the fundamentals of dealing with storage for cash, investments and other financial transactions required for this position…. Read more »
Get to Know the Integrated Technologies Team – Meet Hugo Auzins
Let me introduce myself: my name is Hugo Auzins and I am an EFT Programmer/Analyst on the EFT Programming team. I’ve been part of the CU*Answers team for over twenty years. I started my career at CU*Answers as a programmer with Custom Forms and CORE Database Conversions. Around four years ago, I moved over to… Read more »
Get to Know the Innovation Center Team – Meet Nick Hawkins
Allow me to introduce myself: my name is Nick Hawkins and I am an Account Executive on the Lender*VP team. I started working for the Xtend Call Center in 2013. Then I became a Client Services Representative for CU*Answers, gaining valuable knowledge of CU*BASE software and network partners while assisting clients. In 2015, I took… Read more »
Get to Know the Integrated Technologies Team – Meet Brenda Brown
Let me introduce myself: my name is Brenda Brown and I am a Programmer/Analyst on the Custom Services Development Team. I have been with CU*Answers for 16 years and first joined the company as part of the Quality Control Team. After 10 years in QC, I moved to the Custom Services Development Team, first as… Read more »
Get to Know the Innovation Center Team – Meet Nick Gowey
Allow me to introduce myself: my name is Nick Gowey and I am the Western Regional Sales Representative for CU*Answers. Out west, I look for opportunities to build relationships with credit unions, join other team members working onsite with our new credit union partners, attend various industry events and help facilitate events at the Las… Read more »
Get to Know the Integrated Technologies Team – Meet Lora O’Connor
Let me introduce myself: my name is Lora O’Connor and I am the Assistant Manager of the Custom Services Development Team. I have been with our organization for almost 32 years and started when CU*Answers was known as WESCO – not too many of us O.G.s left! I have worked on everything from conversions to… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Get to Know the Integrated Technologies Team – Meet Deb Finkbeiner
Let me introduce myself: my name is Deb Finkbeiner and I am the Manager of the Conversion Programming Team. I have been with CU*Answers for over 13 years. I joined the company as a programmer with the Conversions team, which I’ve now managed for the last four and a half years. This team consists of… Read more »
Get to Know the Integrated Technologies Team – Meet Samantha Seume
Allow me to introduce myself: my name is Samantha Seume and I am the Assistant Manager of the EFT Programming Team. I’ve been part of the CU*Answers team for over 15 years. I started my career at CU*Answers in the Quality Control department and transitioned to Programming in 2015. Our team consists of nine programmers… Read more »
Get to Know the Integrated Technologies Team – Meet Kim Claflin
Let me introduce myself: my name is Kim Claflin and I am the Manager of the Custom Services Development Team. I have been working for CU*Answers for more than 10 years. I joined the company as a programmer with the Custom Forms team and now manage the Custom Development Team – this team is made… Read more »
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
In Case You Missed It…
Take a look back at some important topics from the first half of November 2024! View Topics
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.12 Dec. 8, 2024 (Sunday)
- Self Processing CUs
- 24.12