The Innovation Center is excited to debut a new quarterly newsletter which will detail hot topics and upcoming events at the Las Vegas office! Check out our first edition for a list of events that will be hosted at the Innovation center this fall and winter, as well as an introduction to the team members… Read more »
Get to Know the Innovation Center Team – Meet Ectna Mendoza Guzman
Let me introduce myself: my name is Ectna Mendoza, and I am a Client Services and Education Representative for CU*Answers. I have six years of customer service experience with several financial institutions where I was able to gain the fundamentals of dealing with storage for cash, investments and other financial transactions required for this position…. Read more »
Get to Know the Innovation Center Team – Meet Nick Hawkins
Allow me to introduce myself: my name is Nick Hawkins and I am an Account Executive on the Lender*VP team. I started working for the Xtend Call Center in 2013. Then I became a Client Services Representative for CU*Answers, gaining valuable knowledge of CU*BASE software and network partners while assisting clients. In 2015, I took… Read more »
Get to Know the Innovation Center Team – Meet Nick Gowey
Allow me to introduce myself: my name is Nick Gowey and I am the Western Regional Sales Representative for CU*Answers. Out west, I look for opportunities to build relationships with credit unions, join other team members working onsite with our new credit union partners, attend various industry events and help facilitate events at the Las… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.12 Dec. 8, 2024 (Sunday)
- Self Processing CUs
- 24.12