The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th. Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up… Read more »
We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »
We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »
We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »
Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »
At 11:00 AM ET tomorrow morning, December 20th, we will be deploying an update to the MACO User Agreement. As members enroll or authenticate into the mobile app, they will be prompted with a checkbox and a new set of terms & conditions. If your iOS or Android has not been updated, you will not receive the updated… Read more »
If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample… Read more »
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Internet Retailer Support Center! Preview, test and update your It’s Me 247 Loan Application in minutes! Loan Manager gives your credit union the ability… Read more »
If your financial institution has recently received an email from Google stating that your app is no longer compliant with Google Play Policies, it is likely due to your privacy policy being in a PDF format. The PDF format is not accepted by Google at this time. You will need to work with your website… Read more »
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Internet Retailer Support Center! MOP Manager is a self-service option that grants your credit union the ability to update any existing MOP sites that… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
