CU*Answers Management Services is a group of branded services whose leaders focus on addressing issues regarding users, operations, strategy, and development.  These are the brands that add value for every CU*Answers client.  Our value proposition focuses on the main intentions of connecting people to projects and to the organization, with an overlying objective of partnership… Read more »

Join Linda Stearns, SettleMINT EFT Account Executive, for this month’s Learning Café session!  Linda will lead a discussion on the benefits of utilizing an integrated P2P product.  A native and fully-integrated P2P product grants members the freedom to pay anyone, with a service that can be used in both It’s Me 247 online banking and… Read more »

Julie Gessner, VP of Inside Sales and Marketplace Development for this month’s Learning Café session!  If you missed the 2023 CU*Answers Leadership Conference, or if you would like a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Julie will explore highlights of this year’s Leadership Conference and will discuss… Read more »

Join Lani Lowing for this month’s Learning Café!  Lani will lead a discussion on the many educational resources available to CU*Answers clients and what options might best fit the needs of your teams and staff members.  Topics discussed will include: How to register for a course Reference materials available Show Me the Steps Our OnDemand… Read more »

Join Linda Stearns, SettleMINT EFT Account Executive, for this month’s Learning Café!  Linda will lead a discussion on the benefits of an integrated P2P product, detailing how your members can send person-to-person transfers electronically using a text or email.  We will discuss how this will allow members to send money from their secure online banking… Read more »

Join Nicole Cooper, SettleMINT Team Lead, for this month’s Learning Café!  Nicole will lead a discussion on Online Credit Cards, detailing how credit card loans are created in CU*BASE, the Instant Card Issue feature, card maintenance, transaction inquiries and more. Interested in learning more about Online Credit Cards?  Click the button below to register today!… Read more »

Skip-a-Pay gives credit union members the opportunity to catch up on bills, save extra shopping funds, plan a vacation or support other financial needs.  During this month’s Learning Café session, Ashley Melder and Beth Barron will discuss how to build and configure a Skip-a-Pay program, allowing you to offer this option to your own members. … Read more »

Skip-a-Pay gives credit union members the opportunity to catch up on bills, save extra shopping funds, plan a vacation or support other financial needs.  During this month’s Learning Café session, Ashley Melder and Beth Barron will discuss how to build and configure a Skip-a-Pay program, allowing you to offer this option to your own members. … Read more »

Consider the Customer Profile to be your contact directory.  Your directory contains important information about the staff members you count on to connect to CU*Answers Management Services for strategic planning, launching new products, or just to brainstorm on a new idea. Have you ever wondered how the information is compiled?  Join Julie Gessner for February’s… Read more »

The FUEL Decision Model allows credit unions to continue operating after regular branch hours and will decision loan applications automatically.  FUEL offers a fully customizable decision model, with multiple templates that can be adjusted to fit the needs of your financial institution. Join Ashley Melder and Charlie Dean of Lender*VP to learn more about the… Read more »